Conversations with Todd: How can clients leverage ARCHIBUS the most?

Transcript:

Todd: I think taking it carefully. So, I think that one of the big mistakes people often make with IWMS and lots of other systems is that try and do too much at one time. So they bite off more than they can chew. I think that a really smart approach is to take it a little bit at a time and outline what you’re going to try to accomplish with the first wave and work really hard to get that right and once you’ve got that going, think about what’s going to come next.

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Conversations with Todd: What benefits are realized using ARCHIBUS?

Transcript:

Todd: So I think every system’s implementation begins with what I call the “valley of despair” What they notice at first is that it’s harder to do the job the way that they’re being asked to do it now than it was before. And that’s not because the system makes it harder, it’s because their jobs are a little bit different. So, when they first start using ARCHIBUS it’s harder. That’s ok because when they get past that, it’s a lot easier once they’re used to that But everybody goes through a little bit of a dip before they notice the improvement that comes from using a new system.

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Conversations with Todd: Does RSC have a competitive advantage?

Transcript:

Todd: A wealth of experience, so I think we have experience in a lot of different fields Bob and Geoff Dryer are both incredibly experienced ARCHIBUS professionals and have been doing this for many years. We’ve got facilities management folks that have been doing facilities management for a lot of years, I’ve been doing technology consulting and development for 15 years, so — experience. If you don’t want to run into problems that are commonly run into the first time through, we don’t, because we’ve been doing this a few times.

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Conversations with Todd: Define the Implementation Process.

Transcript:

Todd: It depends on you a lot, it depends on our clients a lot, it depends on what they need. So the implementation process is a series of questions that we ask them about their needs and once we’ve determined what those are, we can plan a process for getting what they need set up..

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Conversations with Todd: How long is a typical ARCHIBUS implementation?

Transcript:

Todd: So, again, that depends. It depends on what you need. If speed is important to you, we can get ARCHIBUS up and running in as little as six weeks if that’s what you want to do with ARCHIBUS. If it’s important that you be careful, that we go through a process of negotiation, especially with some of the core master data in the system that we’re setting up, that can take six months if we’re doing that carefully. But it kind of depends on what you need to use the system for.

Conversations with Todd: What is your favorite part of ARCHIBUS?

Transcript:

Todd: My current favorite thing in ARCHIBUS is Utilities and Energy Management, because we did a project to implement that for one of our government clients recently and I really like the analysis that’s coming out of it, some of the reports, and things that they’re able to do with that data that they couldn’t do before. It’s really cool to hear those stories, so that’s currently my favorite part of ARCHIBUS. I think it has a lot of cool features, that’s just what I work on most recently.

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Conversations with Bob: How is ARCHIBUS most commonly used?

Transcript:

Bob: Space Management is by far the first application that most people install. Not necessarily all of my clients do that – I have lots of clients,one in particular, that did HVAC over Space, that was the first thing that they rolled out. I would rank them as Space, Building Operations, which is on demand preventive maintenance work, Asset Tracking, definitely Move Management of people and things. And then we do have outliers such as Energy Management and Lease Management occasionally will come into play.

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Conversations with Bob: How do you measure success?

Transcript:

Bob: I measure success by their ability to make strategic decisions. If the application is implemented, and they’re able to determine their occupancy, vacancy, or utilization and realization, and either increase their leases or decrease their leases according to space, that gives them the information they need to be able to make strategic decisions for the better, bottom line of the company.

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