Conversations with Todd: How is ARCHIBUS most commonly used?

Transcript:

Todd: I think most of our clients use it for Space Management and for Building Operations. We’ve also seen it used for Energy Management, Project Management, and I think one of the great strengths of ARCHIBUS is that it’s a really deep well. There’s a lot of stuff you can use it for. Most people start with Space or Facilities Management but there’s a lot of places you can branch out.

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Conversations with Todd: What is your favorite ARCHIBUS feature?

Transcript:

Todd: I like the flexibility of ARCHIBUS. Anything you want it to do, it can do. It comes with a lot of stuff out -of-the-box, but if you’ve got a report that you need to write, or a capability that you need to build, it can be used for that.


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Conversations with Todd: How do you measure success?

Transcript:

Todd: I guess I measure success by use. Like if I build something and people use it, especially if they’re using it three years after I build it, that’s success. If I build it and they don’t use it, eh, it didn’t go so well.


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Conversations with Todd: How can clients leverage ARCHIBUS the most?

Transcript:

Todd: I think taking it carefully. So, I think that one of the big mistakes people often make with IWMS and lots of other systems is that try and do too much at one time. So they bite off more than they can chew. I think that a really smart approach is to take it a little bit at a time and outline what you’re going to try to accomplish with the first wave and work really hard to get that right and once you’ve got that going, think about what’s going to come next.

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Conversations with Todd: What benefits are realized using ARCHIBUS?

Transcript:

Todd: So I think every system’s implementation begins with what I call the “valley of despair” What they notice at first is that it’s harder to do the job the way that they’re being asked to do it now than it was before. And that’s not because the system makes it harder, it’s because their jobs are a little bit different. So, when they first start using ARCHIBUS it’s harder. That’s ok because when they get past that, it’s a lot easier once they’re used to that But everybody goes through a little bit of a dip before they notice the improvement that comes from using a new system.

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Conversations with Todd: Does RSC have a competitive advantage?

Transcript:

Todd: A wealth of experience, so I think we have experience in a lot of different fields Bob and Geoff Dryer are both incredibly experienced ARCHIBUS professionals and have been doing this for many years. We’ve got facilities management folks that have been doing facilities management for a lot of years, I’ve been doing technology consulting and development for 15 years, so — experience. If you don’t want to run into problems that are commonly run into the first time through, we don’t, because we’ve been doing this a few times.

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Conversations with Todd: Define the Implementation Process.

Transcript:

Todd: It depends on you a lot, it depends on our clients a lot, it depends on what they need. So the implementation process is a series of questions that we ask them about their needs and once we’ve determined what those are, we can plan a process for getting what they need set up..

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Conversations with Todd: How long is a typical ARCHIBUS implementation?

Transcript:

Todd: So, again, that depends. It depends on what you need. If speed is important to you, we can get ARCHIBUS up and running in as little as six weeks if that’s what you want to do with ARCHIBUS. If it’s important that you be careful, that we go through a process of negotiation, especially with some of the core master data in the system that we’re setting up, that can take six months if we’re doing that carefully. But it kind of depends on what you need to use the system for.

Conversations with Todd: What is your favorite part of ARCHIBUS?

Transcript:

Todd: My current favorite thing in ARCHIBUS is Utilities and Energy Management, because we did a project to implement that for one of our government clients recently and I really like the analysis that’s coming out of it, some of the reports, and things that they’re able to do with that data that they couldn’t do before. It’s really cool to hear those stories, so that’s currently my favorite part of ARCHIBUS. I think it has a lot of cool features, that’s just what I work on most recently.

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Conversations with Todd: Describe the Benefits When Multiple Cost Centers use ARCHIBUS

Transcript:

Todd: I think one of the core benefits of an IWMS like ARCHIBUS is that there’s a lot of different people, a lot of different things you can put into the system, so I think it benefits all the departments that use it in that they can interchange data with each other; their data is all in one place and they can benefit from other people’s data. An example of that was the Energy Management System we did recently. They were trying to measure energy management usage across buildings and how well they were doing. But the energy management folks were coming after the facilities management folks, the space management folks, and so all of the buildings and square footage – some of things that they needed to use – were already in the system. We didn’t have to set that up for them, so it was just there and ready to use.

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