Conversations with Bob: How is ARCHIBUS most commonly used?

Transcript:

Bob: Space Management is by far the first application that most people install. Not necessarily all of my clients do that – I have lots of clients,one in particular, that did HVAC over Space, that was the first thing that they rolled out. I would rank them as Space, Building Operations, which is on demand preventive maintenance work, Asset Tracking, definitely Move Management of people and things. And then we do have outliers such as Energy Management and Lease Management occasionally will come into play.

Like what you read? Subscribe to the blog and follow us on Twitter, Facebook, and Linkedin to keep up to date with the latest news from RSC, LLC.
Thoughts? Questions? Comment below and let us know what you think! We’d love to hear your insights.

Conversations with Bob: How do you measure success?

Transcript:

Bob: I measure success by their ability to make strategic decisions. If the application is implemented, and they’re able to determine their occupancy, vacancy, or utilization and realization, and either increase their leases or decrease their leases according to space, that gives them the information they need to be able to make strategic decisions for the better, bottom line of the company.

Like what you read? Subscribe to the blog and follow us on Twitter, Facebook, and Linkedin to keep up to date with the latest news from RSC, LLC.
Thoughts? Questions? Comment below and let us know what you think! We’d love to hear your insights.

Conversations with Bob: Does RSC have a competitive advantage?

Transcript:

Bob: Well, I’m kind of biased because I own the company, but I believe that we’re very very fast, and we’re very, very nimble and we listen, we synthesize, and we deliver the solution that the client has defined. We’re not tied into a cookie-cutter, box approach to facilities management. That’s why, actually, I like ARCHIBUS; because it’s open architecture, I can actually modify this application to deliver it in a way that they’d like it.


Like what you read? Subscribe to the blog and follow us on Twitter, Facebook, and Linkedin to keep up to date with the latest news from RSC, LLC.
Thoughts? Questions? Comment below and let us know what you think! We’d love to hear your insights.

Conversations with Bob: Define the Implementation Process

Transcript:

Bob: Installation software are revewied-processed by the client and then modifications to that review process are implemented in rolling it out and training the staff. That can take anywhere from as little as six weeks and as long as two years, just depending on the activity of the client. And what I mean by “the activity of the client” is many of my high tech companies say, “We know you’re in the industry, go ahead and decide what the standards are – what types of rooms we’re going to need how are we going to name things, employee standards.” If you let RSC do that, the time frame reduces. If we have to have multiple meetings where we decide as a consensus as an outside consultant and a business, or entity, it takes longer. Neither one is right or wrong; we can mold to either process.

Like what you read? Subscribe to the blog and follow us on Twitter, Facebook, and Linkedin to keep up to date with the latest news from RSC, LLC.
Thoughts? Questions? Comment below and let us know what you think! We’d love to hear your insights.

Conversations with Bob: Describe the benefits when multiple cost centers use ARCHIBUS.

Transcript:

Bob: Different departments do receive different benefits. So, for example, the building operations module, I believe, that the highest return of investment on that comes from the supervisor and the craftspersons. Their ability to use a hand-held out in the field and provide the answers to the supervisors of what they have done – cost of parts, how many hours they used, what was the cause of the break – is of huge benefit to be able to have them do that immediately so they don’t have to come back to the office, write it down on a piece of paper, and hand it up the thing. Then for the supervisor to be able to get that data, analyze it, and make decisions on whether they need more craftspersons or whether certain craftspersons are working efficiently or not. Now, different departments such as space management and corporate real estate use the data basically to report their actual assets to the world so they can properly identify the square footage they have, what their headcount is, how much money they’re spending on leases. It’s a different need than the building operations module, but basically the same app, pulled from some very similar data.

Like what you read? Subscribe to the blog and follow us on Twitter, Facebook, and Linkedin to keep up to date with the latest news from RSC, LLC.
Thoughts? Questions? Comment below and let us know what you think! We’d love to hear your insights.

Conversations with Bob: What is your favorite part of ARCHIBUS?

Transcript:

 

Bob: I like its openness, its ability to be able to change things. One of the most important things for me in an ARCHIBUS implementation is that when a client asks me to paint the sky red, I can actually paint the sky red. It provides open architecture, which means I can see all the code bits and I can make changes: I can add, I can subtract, I can change colors, I can change the way things look. I really, really enjoy that about ARCHIBUS.

Like what you read? Subscribe to the blog and follow us on Twitter, Facebook, and Linkedin to keep up to date with the latest news from RSC, LLC.
Thoughts? Questions? Comment below and let us know what you think! We’d love to hear your insights.

Conversations with Bob: What sets RSC apart?

Transcript:

 

Matt: What sets RSC apart from other IWMS consultants?

 

Bob: I think that what we do really well is deliver quickly and
with good quality. I think a couple of other things are we listen to our clients, synthesize what they say to us, analyze it, and then provide them the solution they asked for, instead of giving them a “cookie-cutter” or “out-of-the-box” answer.

Like what you read? Subscribe to the blog and follow us on Twitter, Facebook, and Linkedin to keep up to date with the latest news from RSC, LLC.
Thoughts? Questions? Comment below and let us know what you think! We’d love to hear your insights.

Conversations with Bob: Why is IWMS essential today?

 

Megan: I’ve seen a lot of articles about how IWMS is a break through technology and now more than ever, with the way corporate real estate and facilities management is growing and changing, that IWMS is essential to a successful business. What are your thoughts on that?

 

Bob: I absolutely agree. Today’s world is changing. The U.S. used to be a global financial area as well as Japan and Europe but the world is now becoming a global economy. With technology, people can work from anywhere at anytime. We’re a virtual company. All my staff either work on site or at home. Larger companies are starting to have their staff work remotely. Understanding where groups of people are, how much square footage you have, and how much you actually need is imperative in today’s fast changing world. You begin to understand that what used to be the norm of 250 sq. ft. per person which included the common area and their office now is down, in some companies, to 50 or 60 sq. ft. per person. Why? Simply because the person isn’t there all the time. They can work from home. They’re on the road. All you really need is a desk to touchdown. They don’t actually need a space to put a picture of their family, they’ve got it on their phone or their laptop. These systems allow companies to reduce their geographic footprint as far as physical buildings go, but to still understand what they need for the amount of staff they have and where their staff are.  I’ve also done things like heat maps. In London I have three satellite offices and there are 35 employees. Doesn’t it make sense for us to consolidate that into one floor and not have three satellites and pay three leases but bring them into one and only pay one lease? It really helps them to make strategic decisions like that.

Like what you read? Subscribe to the blog and follow us on Twitter, Facebook, and Linkedin to keep up to date with the latest news from RSC, LLC.
Thoughts? Questions? Comment below and let us know what you think! We’d love to hear your insights.