Conversations with Todd: Implementing Key Management

 

Transcript:

Bob: Let’s switch gears to another client. We have an energy management client in the midwest. We just implemented a key control module there. Talk to me about some of the challenges with that key control installation and some of the successes.

Todd: Key control has a number of unique challenges to it. Security is really important to this client. Getting the key approvals correct was a very big deal for them. That was the challenge. Advantages obviously are that processes that used to be completely manual are now entirely automated. That idea of having to get several levels of approvals for someone to have a key is entirely through the system.

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Conversations with Todd: Key Management and CMMS

Bob: You talk about needing approval in several levels. Does it connect any of the work order system to be able to get those approvals or is it separate? How does it work?

Todd: The approvals happen entirely through the key control system that we have implemented for them. One of the things that does happen is that keys are a physical asset just like anything else and if you’re out of keys you usually have to generate a work order to produce more. That is one of things that the key control system does in talking to the rest of ARCHIBUS. When key volume is low and the system can see that there is a request for those keys coming it will generate a work order to build more of those keys.

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